![]() The bar is also overlooking the ocean with 180 degree views of the ocean and pool area. We went to Dune to enjoy a cocktail and the beautiful view and we ended up staying for a few hours.įirst of all the ground are magnificent, gardens are impeccably manicured and maintained.Įlegant decor and stunning artwork in the public buildings, unfortunately I was not staying on site I can imagine how beautiful the rooms must be.ĭune was very enjoyable, they have a nice sized dining room overlooking the ocean with a covered terrace. We tried one of them and the wait was just as long but we were seated indoors in AC after showing our CDC vaccination cards. The food itself was terrific and almost worth the long wait! There are also some good restaurants within walking distance. The manager was really helpful and arranged with the chef for a special vegan menu for us. That was the other issue with the outdoor dining - the ceiling fans were not very effective, especially when you have to wait 45 minutes for the food to arrive. I had opted for an elevated hut but we didn't use the kitchenette because it was hot outdoors and one of my kids doesn't like flies. ![]() There were some signs of slight disrepair like missing or torn bug screens. The room was very cool in the July heat but we did have to keep the AC on. The property looks beautiful just like in the pictures. I chose this place over Atlantis and other kid friendly places because I wanted to stay closer to the ocean and away from the crowds. There isn’t anything close by that competes, so you are captive to what they offer at the times listed. ![]() They should just add a meal plan.Ģ) The restaurant hours were needlessly complicated. We bought three muffins and a sandwich for breakfast one morning for $50. Bring several hundred extra dollars just for meals. The slides are designed for the young at heart.ġ). They beat any aquarium I have ever visited - Multiple pools with threatened or endangered species. It was possible to find solitude in an amazing setting.Ĥ). The ground and fountains were creative and fun.Ģ) The staff were very friendly, helpful and professional.ģ) The beaches. I give it four stars for the following reasons:ġ) The hotel is elegant and has everything you would need or want from a vacation. The experience was so bad you could not pay me to return.This is a wonderful hotel and I would stay here again. Also, club was so packed, we never got the chance to dance on the dance floor. Now we cannot charge anything to our room because Aura said we didn't pay our bill. Still waiting for a manager to call us before we check out of The Royal. When we requested an explanation, we were told that it was for wine. To our surprise they transferred a $1500 bill to our room. We paid management $500 cash and no receipt or record given. Not told at that time the club only accepts credit cards. Entirely dishonest as other patrons can pay $50-$100 to enter and order regular drinks. We made reservations 2 days prior and was told the ketal one was $500 and everybody in the club had to pay for VIP to be inside. Server poured our 1st drinks and never returned. Club was packed to the max and people were sitting down at our table/booth. We were seated and saw her one time afterwards. Paid for a ketal one bottle and VIP service except we were ignored for 6 hours by our server.
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